Frequently Asked Questions
Everything corporate buyers ask before placing an order — quantities, branding, lead times, delivery, GST and returns.
Ordering and quantities
What is the minimum order quantity?+
25 pieces per product. You can combine several products in one order as long as each meets its own minimum of 25.
How does bulk pricing work?+
Prices are per unit and drop automatically at 100, 250, 500 and 1,000 pieces of the same product. The tiers are shown on every product page.
Can I order online, or do I need to send an enquiry?+
Both. Add products to the cart and pay online, or send a bulk order enquiry for a quote that includes branding, packaging and delivery to multiple addresses.
Do you sell to individuals?+
Zyftt is built for companies and teams buying in bulk, but any customer can order at the 25-piece minimum.
Logo branding and proofs
Can you add our company logo?+
Yes. Use "Add your logo" on any product page to place your logo on the product photo, or send your artwork with the enquiry. Branding is available as print, laser engraving or embroidery depending on the product.
Will we see the design before it is produced?+
Yes. A digital proof is emailed within 24 hours of receiving your artwork, and nothing goes to print until you approve it.
What artwork format do you need?+
A vector file (AI, EPS, PDF or SVG) gives the sharpest result. A high-resolution PNG works for most print jobs; we will tell you if it does not.
Lead time and delivery
How long does an order take?+
7–14 working days after proof approval for branded orders. Plain, unbranded stock ships sooner. Around Diwali, order early — couriers slow down in the last fortnight before the festival.
Do you deliver across India?+
Yes, pan-India, to one office or to many addresses including employees' homes. Share the address list with your enquiry and delivery is quoted per destination.
Can I track my order?+
Yes. Tracking details are shared once the order is dispatched.
Pricing, GST and invoicing
Do prices include GST?+
Yes. Every price on zyftt.com is per unit and includes GST; the invoice shows the tax breakup.
Will the invoice carry our GSTIN?+
Yes. Enter your GSTIN at checkout or share it with your enquiry and it prints on the invoice, issued by Pramara Promotions Ltd.
Can we claim input tax credit on gifts?+
Usually not — GST law blocks input credit on goods given away as gifts. Our GST guide explains the rules; confirm the treatment with your chartered accountant.
Returns and support
What if something arrives damaged or wrong?+
Contact us with photos as soon as the order arrives. Returns are accepted within 3 days of receipt; if the item is defective or the error is ours, return shipping is free and the full amount is refunded to the original payment method. The full terms are in our Cancellation and Return Policy.
Is shipping free?+
Standard shipping to one address is free pan-India on orders placed on zyftt.com. Delivery to many individual addresses — employees' homes, multiple client offices — is quoted separately with your enquiry.
How do I reach you?+
Toll-free 1800 267 9770, or email info@zyftt.com. Zyftt is run by Pramara Promotions Ltd., Mumbai — in corporate merchandise since 1994.